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Panelo

About Panelo

A verified national register of South African education, training and development practitioners, and the place the work they are hired for is recorded and paid.

Panelo is independent. It is not affiliated with SAQA, the QCTO, Umalusi, the CHE or any SETA. A Panelo tier records what Panelo checked and when. It is not an official endorsement, and it does not substitute for the registration letter itself.

Verification is documentary. The desk reads the registration letters a practitioner uploads and confirms the underlying qualification where it can. Where a fact could not be confirmed, the page says so rather than rounding up.

Three voices on every job. The provider rates the practitioner, the practitioner rates the provider, and the learners in the room rate the practitioner through a one-time link. All three are shown with a count of who gave them. None can be edited after the fact.

Money moves only when work is signed off, and Panelo never holds it. Payment through Panelo is not switched on yet: jobs are posted, appointed, delivered, signed off and reviewed here, and the fee is agreed directly. When it is, a provider will fund a job into escrow with TradeSafe, a registered payment provider, and it will be released to the practitioner’s bank account on sign-off. Panelo charges the provider a booking fee on top of the practitioner’s quote: ten per cent of the first R50 000 between a provider and a practitioner, five per cent after. The practitioner’s quote is never reduced by it. If a provider neither signs off nor raises a dispute within 10 calendar days of delivery, the escrow releases anyway. That rule is the platform’s promise to the people doing the work.

Stipends come from the register. A provider that pays learner stipends works them out on Panelo from the attendance register, so nobody types an amount, and a second person approves the run before anything is paid.

Privacy. Identity documents are visible only to their owner and the verification desk. No identity number is stored anywhere in Panelo; the desk records that a document was checked, and nothing more. Bank account numbers go straight to the payment provider: Panelo keeps the bank’s name and the last four digits. Learner ratings are anonymous by construction: the class list is hashed, never kept.